Terms and Conditions

  • SR International deals with natural and Engineered stones. Color and pattern of the stones may vary to some extent. The natural fissures, ditches, and veins are the characteristics of the stones and are not defects.
  • We are not responsible for any product's installation or any other specific use. Once the product is installed, SR International is not liable for any claims thereafter based on the implied warranty of merchantability for any product. 
  • Transaction takes place only when customer’s prior credit approval is granted. Customers are liable to pay interest of 5% per month for all past due payments. Customers are responsible for bearing all collection fees incurred by SR International which is not limited to attorney’s fees, court charges and collection agency fees. A fee of $40 will be charged for all returned checks and a 50% non-refundable deposit is required, with no returns or cancellations, for all special orders. 
  • Prices listed are FOB of SR International and are subject to change at any time without prior notice.
  • Inspection & Requirement: Once the slabs are delivered to the customer it will be the whole and sole responsibility of the customer. Customer representative, contractor, sub-contractor, installer or any other person related to the installation process to inspect the slab at the time of delivery. If the customer locates any damage on the slab the customer must report to SR International within 12 hours.
  • All returns are subjected to an additional 30% restocking and freight charges. No returns will be accepted after 7days from the date of delivery. To avoid any damage to the material, it is advised that all the returns be kept secure until the material is picked up / returned. 
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